Frequently Asked Questions
Everything you need to know about shopping with Motel Rocks.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking link to monitor your parcel's journey.
Do you ship internationally?
We ship to most countries worldwide. International shipping times and costs vary by region and will be calculated at checkout.
How do I find the right size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on your measurements.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay.